Revolutionize your business communication with the Yeastar P-Series Phone System. Designed for businesses of all sizes, it combines calls, video, messaging, integrations, and advanced call center features into one seamless solution.

Say goodbye to complex systems and per-agent pricing. With Yeastar, every user gains access to powerful tools that reduce call resolution time, lighten workloads, and enhance customer experiences through intelligent call routing, unified agent tools, and insightful analytics.

Effortless Customer Connectivity

• Set up intuitive IVR menus, call queues, and agent dashboards for seamless call management.
• Use advanced call distribution features like skill-based routing and priority queues.
• Offer flexible queue strategies (e.g., Round Robin, Linear) and automatic callback options during peak times.
• Monitor real-time call traffic with ease.

Provide a comprehensive web-based interface for your team:

• • Monitor active and waiting calls in one view.
  • Drag-and-drop for simplified call management.
  • Gain a clear view of agent availability and performance.
  • Track real-time queue metrics.
  • Ensure role-based access control for features.

Stay on top of operations with the central call center Wallboard:

• View metrics for all or individual queues.
• Access 17 key performance metrics with flexible calculation timeframes.
• Use customizable widgets for a tailored dashboard experience.
• Monitor across multiple screens for enhanced visibility.

• Access eight advanced call center reports with customizable filters.
• Analyze agent-specific metrics, queue statistics, and call parameters.
• Share reports in graphical, downloadable formats or schedule them for periodic updates.