Empower your business to interact with customers on their preferred channels—chat, voice, email, social media, and more. XCALLY Motion provides a seamless omnichannel experience, ensuring customer satisfaction and engagement.
Revolutionize the Agent Experience
- Intuitive Interface
With a user-friendly web interface, supervisors and agents can quickly learn and start using XCALLY Motion. This ensures they focus on what matters most: delivering exceptional customer satisfaction. - Real-Time Control
Customizable dashboards and real-time panels give supervisors complete visibility into agent performance. Make dynamic adjustments and improve efficiency on the go.
Automate Your Outbound Campaigns
Motion Bull Dialer:
Take your outbound campaigns to the next level with Motion Bull, an automated dialer offering Preview, Power, Progressive, and Predictive dialing options.
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- Maximize agent productivity by eliminating manual dialing.
- Ideal for applications such as callback scheduling, booking reminders, telemarketing, automatic polling, and more.
Transform Customer Interactions with Intelligent Bots
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Chatbots
Manage conversations effortlessly across websites, OpenChannel, SMS, and WhatsApp using AI bots for timely and relevant responses.
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Voicebots
Integrate human-like voice interactions into your IVR systems to streamline voice call experiences and enhance customer satisfaction.
Benefits of Intelligent Bots:
- 24/7 support availability.
- Reduced operational costs.
- Faster and more personalized customer experiences.
Seamless Integrations with XCALLY Motion
XCALLY Motion integrates with leading tools and platforms, making it the ultimate choice for omnichannel customer engagement.
CRM Integrations
- HubSpot
- Zoho CRM
- SugarCRM
- ServiceNow
- Freshsales
- Salesforce
Ticketing Systems
- vTiger
- Freshdesk
- Microsoft Dynamics 365
- Zendesk
Social Media Messaging
- Facebook Messenger
- Line
Bots
- OpenAI
- Dialogflow
- Amazon Lex
ASR & TTS (Speech Recognition & Text-to-Speech)
- OpenAI Whisper
- Amazon Transcribe
- Tilde
- Sestek
Why We Love Omnichannel (and You Should Too!)
An omnichannel approach ensures a seamless and flexible customer experience.
- Customers can start a conversation on one channel and continue on another, based on their preferences.
- Deliver exceptional service every time by giving customers full control over how they wish to interact with your business.
With XCALLY Motion, you’re not just meeting expectations—you’re exceeding them.
Embrace omnichannel communication and revolutionize your customer engagement strategy with XCALLY Motion today!
