DVCOM has always focused on democratizing the communication space by adopting Open Source technology. Asterisk Phone systems provides numerous benefits, namely: cost savings, a rich feature set, interoperability with existing hardware, the flexibility to customize as per your business requirements and scalability which makes it a future proof investment. With certified professionals on board we can help you build state of the art communication applications whether it be for Voice, Video or Text.
Where Did It Come From?
The Asterisk project started in 1999 when Mark Spencer released the initial code under the GPL open source license. Since that time, it has been enhanced and tested by a global community of thousands. Today, Asterisk is maintained by the combined efforts of Digium and the Asterisk community.
What Can You Do With Asterisk?
Asterisk is a framework for building multi-protocol, real-time communications applications and solutions. Asterisk is to realtime voice and video applications as what Apache is to web applications: the underlying platform. Asterisk abstracts the complexities of communications protocols and technologies, allowing you to concentrate on creating innovative products and solutions.
You can use Asterisk to build communications applications, things like business phone systems (also known as PBXs), call distributors, VoIP gateways and conference bridges. Asterisk includes both low and high-level components that significantly simplify the process of building these complex applications. See the Asterisk Applications section for more examples.
What Makes Asterisk Different?
Asterisk is open source, which means you can get under the hood, see how it works and make any changes or enhancements you like. Asterisk is flexible and lets you define the solution that truly fits your requirements. Asterisk is stable, reliable and in production on thousands of systems worldwide. Asterisk is free to use.
What Do I Need To Know To Use Asterisk?
It depends. The Asterisk framework itself is built by developers for developers. If you want to create applications and solutions with Asterisk you will need a working knowledge of Linux, script programming, networking and telephony.
If you're not a developer, you can still take advantage of the power of Asterisk by using pre-packaged solutions built on Asterisk, or by working with an Asterisk integrator or consultant. For a comprehensive list of pre-built solutions, see the AsteriskExchange community marketplace.
UC solution helps in optimizing your business processes by integrating multiple communication platforms. Our product and solution suite offers organizations the ability to seamlessly integrate its typical business processes with both real-time communications such as instant messaging/chat, presence information, IP telephony, call control, video conferencing and non-real-time communications such as integrated voicemail, e-mail, SMS and fax.
1)Discuss in brief how UC is now more broadly used by Businesses globally and in the region?
Growth and innovations in the quality and simplicity of inexpensive video equipment’s that are enabling organizations of all sizes to use the power of unified communications and reduce overall operational costs, improve workforce productivity and customer service, enhance efficiency, and improve business performance. These are the key considerable factors for UC is more broadly adopted by the businesses globally and in the region.
2) Discuss very briefly DVCOM’s focus in the segment? Do you offer an end to end solution set with various vendors you are allied with?
DVCOM has always set and aligned its focus on Voice Communication solutions and associated services. We have constantly been using the power of Asterisk as a building block to provide cost effective and efficient Unified Communication solutions in ME region.
An important component of an UC solution is video and we are seeing a greater adoption of the same in the GCC region. The video market is estimated to be at around $2 Billion by 2020 and video collaboration solutions can be used to improve communications, reduce the delay in decision making, enable knowledge sharing, save on travel time and expenses. Currently there is a big opportunity for meeting rooms equipped with high quality video and having realized the opportunity this will be a major focus area for us. With features like recording video conferences for future playback and desktop sharing for distance learning, video is quickly emerging as a way for individuals and groups to share content internally and externally from a multitude of sources.
We also provide end-to-end solutions in alliance with our strategic partnerships. One of the area we are focusing on is the IP access control and paging solutions as we are seeing the market shifting from analog to IP based systems. IP based video intercoms allow higher video quality and it also enables organizations to leverage mobile applications to ensure building security from any location. In fact, the 2N range of access control systems that DVCOM distributes is compatible with big players like Cisco, Avaya, Milestone, Bosch etc. and seamlessly integrates with IP based CCTV systems as it supports the ONVIF protocol.
In addition, we also provide complete solutions on OpenSource IP Telephony, Call Center, IVRs, Networking, and Video Conferencing through our various vendors we are allied with.
3) How has Mobility impacted the need for enhanced UC availability? What are the emerging trends in wider deployments of UC?
With the advent of technologies like cloud computing and mobility, the Unified Communication space is poised for a rapid change. Collaboration is becoming an important component of the UC space. This allows for geographically distributed employees and work groups to cooperate with each other to achieve a business objective or goal.
Mobility enhances the solutions that we provide whether it be softphone use by remote workers or downloaded apps which work with the IP intercom and CCTV systems to provide security from any location.
4) What is the demand for over the cloud or web based UC services in the region? Does web only scenarios erode market for hardware based endpoint deployments or is it always a case of healthy mix in customer deployments?
In order to eliminate too many potential instances of failure companies adopt private cloud to route their calls for effective communication 24/7. This is one of the reasons companies into service industry moving away from PBXs Hardware based UC systems. Companies that are moving to cloud-based UC are often those, whose business models largely depends on advanced communications capabilities. These companies are financial institutions, call centers etc. The cloud can provide the security, flexibility and cost savings that older and traditional technology cannot match.
UC is still largely an on-premises technology, the evolution from buying proprietary hardware to running software on virtualized commodity servers is well on its way.
Over the next three-to-five years, the most successful vendors will provide some UC components on-premises and others as a cloud service as depicted by Gartner's report. PBXs hasn't been vanished, yet. The technology is alive and well, though shrinking. For example, companies are more likely to add a feature like Web conferencing if they have the ability to increase or decrease the number of users as needed.
Unified Communication can mean different things to different audience. And there are many definitions to UC, which can perplex the audience to understand its real advantage. This can also create confusion for IT and business decision makers, mainly because of the many approaches and solutions available.
There are few considerable Key Components of Unified Communications that are paramount Collaboration, Presence, Unified Messaging, Mobility, Contact Center, 3rd Party business application Integration.
5) How do you along with partners help consult customers on acquiring the right set of solutions?
We understand that the changing consumption model requires the channel partners to update their business models to support customers with right solutions. Our focus is to empower our technology ecosystem to create more opportunity for our partners with best of the breed solutions. Today customers are constantly exploring for cost effective and yet efficient solutions that meet and exceeds their requirements .
Networking has become a part of our life. It is used to connect to the world of no boundaries for hundreds of thousand of different purposes. Internet is there to stay with us and has taken a place where it is a part of our everyday life now.
There are millions of applications that we can found out with the internet. Nowadays, the internet have become the first priority needs to everyone. In fact many people would think that a part of their life is missing if they are not able to log on for even one single day.
We can see before a few years, people used to get up in the morning and read the newspaper or watch television. Now most people log onto the internet first thing in the morning. So when internet has become so essential in our daily life, what are the things that can be done on internet and what are their roles?
The use of network can enhance communication between employees in an organization and also with external clients.
Most companies have an intranet.
A private network belonging to the company.
Allows communication between employees and also between branches.
Some companies also have an extra net.
A network (or network resources) to provide suppliers, vendors, customers, limited access to corporate data.
Example of common data to be shared: order status, inventory, part lists.
The use of technology like VPN (virtual private network) allows employees to access company’s intranet remotely.
Work can be done even though the employee is outstation or at home.
In certain countries, there is a rising trend on the concept of “working from home”.
No longer need to go to the office every day.
Communications with other employees or clients can be done online.
Can work and take care of family at the same time.
Reduces theft, by IP Audio surveillance which Video surveillance can’t achieve.
Video system monitor theft and records its but can't prevent it. Using, 2 way voice communication will intimate burglar in real time. Culprit will leave without good and most important they will be aware that your system is active monitoring.
2N Helios IP Intercom, is not just a door communication system.
Its, an emergency, luxuries IP Intercom due to different model made specific for any environment ranging from IP53/IP54/IP65/IP69/IP69K.
Used, in factory, warehouse, villa, luxuries apartment, gate barrier due to its deployment possibilities it's been certified by MEP contracts and consultant and also due to various certification based on hardware, technology integration, tamper proof. Even recommend for banks/jewelry shops due to in-house security relay. To know more contact your sales representative.
Access Control, for visitor
Support proximity or smart card reader with NFC (Near Field Communication)
Audio and Video surveillance
Surveillance audio/video to see who’s at the door.
Surveillance at night, thanks to IR camera.
Surveillance of area, thanks to its integration with 3rd party IP camera.
Lock Bi-Stable mode
Pressing of even DTMF via IP Phone trigger opening of gate.
Pressing of odd DTMF via IP Phone trigger closing of gate.
Factory workings, during heavy duty work can't hear the incoming call.
Thanks to its programming incoming call can we indicate via strobe light.
Attendance system (Debian Linux & Windows)
Server* User/Zone/Role Management (optional)
Manage gym ladies and gents access, based on time.
Manage restricted access, during particular time even for authorized employee.
Switch/Relay/Dry contact supported
Support 1-4, dry contact base on model and its modules.
Control, sirens, gate barriers, locks, strobe light and more..
NFC (Near Field Communication)
KNX (Home automation protocol)
VMS (Video Management Software)
NVR (Network video recorder)
Third party Biometrics/ACS
Based on the Easy Collaboration concept, Yealink VC series is developed with powerful functions that allow business users to enjoy multi-point video collaboration in varied web-based environments and on multiple devices, benefiting from the series’ extensive compatibility and flexible interoperability. Targeted at SMEs, our solution ensures a perfect balance among high quality, ease-of-use and cost-efficiency.
We understand that the changing consumption model requires the channel partners to update their business models. Our focus is to empower our technology ecosystem to create more opportunity for our partners. DVCOM has ramped up initiatives to enable the channel by housing dedicated and qualified trainers to conduct specialized training courses and provide certifications through its strategic affiliations with global technology partners.