Vision 2018
Our vision statement describes ideally where and what we want to be in the year 2018. These are the future hopes, dreams, and aspirations (our “Guiding Star”) for DVCOM TECHNOLOGY LLC
Year 2018 Vision
At DVCOM, we are determined to be recognized as a leading Value Added Distributor and Solution Provider for the Unified Communication needs of Customers.
Mission 2018
Our mission statement outlines the purpose towards which we commit our work life. These are the reasons for the existence of DVCOM Technology and it clearly describes who our customers are and what we produce as outcome benefits for them.
Year 2018 Mission
DVCOM is a well-established, business organization, with global connections.
Our growth and success is embedded in:
- Offering reliable products and solutions;
- Providing exceptional quality and value to our customers;
- Empowering our employees to achieve their full potential;
- Developing lasting partnerships with our Principals, Vendors and Suppliers;
- Increase the shareholder value; and
- Generating long-term prosperity for all our stakeholders
Our Values
Our USP is Open Source Technology and hence our Core Values are coined with the word “OPEN”
Year 2018 Vision
Our core values describe how we should act in order to accomplish the tasks leading to achieving our mission. They create our desired culture as they are the principles that guide the behaviors of all members of DVCOM Technology
OPENNESS
- Sharing information and communicating openly for mutual benefit
- Making trust as foundation of all relations
- Accepting constructive criticism on the growth curve
- Seeking feedback and acting on it
- Treating mistakes as opportunities to improve
- Being forthright & assertive
PROFESSIONAL APPROACH
- Keeping an open mind to new ideas
- Looking at alternate ways of doing things
- Anticipating the future requirements pro-actively
- Giving and honest and sincere try to new ideas
- Making suggestions for effective results
- Demonstrating a positive attitude at all times
ETHICAL BEHAVIOUR
- Understanding customers’ and their needs
- Treating colleagues as ‘internal customers’
- Implementing company’s service standards
- Keeping customers first in all decisions
- Anticipating and responding to customers’ needs
- Aiming continuously to exceed customer expectations
NOVEL IDEAS
- Think out of the box to provide an innovative and cost effective solution to the customer
- Provide a comprehensive solution to customers
- Become the “go to” destination for all needs of customers
- Fulfill the needs of the customers with original ideas
- Maintain high Quality Standards
